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Shipping & Returns

RELATED SERVICES a2solutions.co.uk offers to you the following terms and conditions. Please read carefully before ordering.

Your order is accepted
Once the order is placed, you will receive a confirmation to confirm your details. This is to confirm its details, not the order confirmation. Once you receive an e-mail, tracking information, the contract between you and thesleev.es is confirmed. We reserve the right not to accept your order if the right to pay for the goods is out of stock, not through our quality control phase, or if we are unable to obtain authorization rights. All orders are subject to confirmation of availability and order prices.

Price and time to market
While we work hard to make sure that all the details appear on the site, the description and price are correct and there may be an error condition. If we find that you have ordered the wrong product price, you will be notified as soon as possible and give a fair price to re-confirm the order or cancel your selection. If we can not get in touch with you, cancel your order because it will be processed. If you cancel your payment with the product, you will receive a full refund.

If the product you ordered is out of stock, has been postponed, or has information or incorrect instructions, we will try to contact you at the e-mail address specified. If we can not get back on contact with our backlog within 48 hours, you will get a full refund.

Delivery method
Our goal is to send two workday credit gaps and addresses to validate all orders. All international shipments are shipped via DHL Express. All first orders must be sent to the billing address.

All shipments with DHL need to send proof of signature of delivery. The goods are insured during transport until you receive thesleev.es package, which is sent to you at the point of responsibility for the purchase of this item. Tracking information once the shipment has been made with DHL in your account information has been generated. You can use this to track your package at www.dhl.com. If the tracking information is not available, please send us an e-mail

The DHL may be allowed to leave at a specified location pack (e.g., an external shipping address). A signed description, which will be used as a proof of delivery is required. This form of authorization entrusts the customer with his own risk. Both DHL packages are responsible for lost / stolen thesleev.es.

* Tariffs and taxes
International orders are sent based on DDU (Delivered Duty Paid). This means that the duties and taxes in the country where the destination takes place are your responsibility. If the goods are rejected, we will do everything possible to offset the declaration charges and have the goods returned thesleev.es. We can not guarantee that any customs fees can cover refusal to transport. In this case, we will refund your refund amount.

According to the cost of delivery of national customs. If you are concerned about the high declaration charges generated, it is recommended that you ask their interest rates to your local customs office.

Please note that your shipments / orders can not be categorized as personal influence / personal use they load thesleev.es as the company itself as a consumer. Therefore, it is the local office where you are responsible for duties / duty customs. Taxes and fees and the destination country. When you order, you agree to our Terms and Conditions of Purchase.

The return policy pre-orders the rest of it.

refund policy
The problem of a refund or replacement is simple:
After 48 hours of order contact us to accept
Request Return Authorization Number.
Include the back of your original receipt to make sure that your reference number RMA is clearly written on the receipt. It is not accompanied by any official reference number that will not be returned for return to the Act.
By registering Post / DHL to send the best returns, get your test mail certificates because they can not accept responsibility for loss of or damage to the goods in transit. We offer free return and ourDHL using worldwide customers, this number will be required to issue the authorization number on your behalf. If you choose other ways to return, shipping is your responsibility. If FedEx returns, there will be additional charges

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